The New Testament records 183 questions that people asked Jesus. He gave a direct answer to three of those questions, but he asked 307 clarifying or redirecting questions in response. Our takeaway: One well-placed question is better than ten good answers. Asking great questions is a skill every leader should work on developing over time.
Why ask questions? Great questions meet people where they are in their faith journeys. Instead of just providing people with easy (and too often trite) answers, great questions help them to own their faith. Questions encourage people to think for themselves. That self-directed shift in thinking has a higher probability of influencing future behavior. In other words, it has a higher probability of helping people grow.
What makes a great question? Curiosity is the secret ingredient of great question-asking. A leader should be genuinely curious about what’s going on in the lives of his or her group members and what those group members have to say.
Great questions aren't judging. They don’t presume an answer. They’re asked in a spirit of learning. They build empathy.
What makes a great question asker? The most effective leaders are full of conversations, not answers. They're humble, satisfied with delayed credit (or no credit at all), generous, concerned with others, curious, and empathetic. Great leaders ask great questions and continually strive to be better at asking great questions.
I don't know about you, but I'm better at asking questions than I used to be but not as good as I want to be. Improving is hard work, but it's worth the effort.