Are you comfortable with the phrase, “I don’t know?”
I’m not … but I’m learning to familiarize myself quickly. Luckily, leading a growing organization provides many opportunities to practice!
I used to avoid this statement like I avoided waking up for my 8am Art History class in college (I never went!). I’m becoming more comfortable today, though. It’s not that I know less today than a few years ago. At some point my age may cause that to be true. Rather, I’m just becoming more comfortable accepting and acknowledging what “I don’t know.”
Here is the problem. When I was a younger leader, I assumed admitting my lack of insight would undermine my leadership influence. I wanted to be seen as a thought leader. I wanted the promotion. I wanted the next opportunity. And I believed the path to the leadership promise land was paved by answers, expertise, and confidence.
Unfortunately, pretending to know all the answers led me to over-promise and under-deliver. In case you don’t know, that’s NOT the best method to promotions and opportunities.
Gavin goes on to explore five positive things saying "I don't know" actually communicates to the people we lead. It's well worth hopping over to his site to check it out.